Return & Refund Policy

At Noir Bloom, we carefully pack and inspect every order before dispatch. We want you to receive your fragrance in perfect condition.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect product, please contact us as soon as possible after delivery.

To request a return or replacement, please provide:

• Your order number

• Clear photos of the product and packaging

• A brief description of the issue

Our team will review your request and guide you through the next steps.

Change of Mind

Due to the nature of fragrance products and hygiene considerations, we generally do not accept returns or refunds for products that have been opened, used, or tested.

Please make sure you carefully review the product details, fragrance information, and selected size before placing your order.

Refunds

If your return or refund request is approved, we will inform you about the applicable refund process.

Refund eligibility is subject to the condition of the product and the reason for the return.

Exchanges

If you receive a damaged or incorrect product, Noir Bloom may offer a replacement or exchange after reviewing the issue.

Order Cancellation

If you need to cancel your order, please contact us as soon as possible. Once an order has been processed or dispatched, cancellation may no longer be possible.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact Noir Bloom through the contact details provided on our website.

Note: Return, refund, and exchange requests are reviewed on a case-by-case basis according to the applicable conditions of the order.